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Terms & Conditions

The agreement governing your use of IdeaOrbit's website and services.

Last Updated: March 1, 2025

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and IdeaOrbit Digital Marketing Pvt. Ltd. ("IdeaOrbit," "we," "us," or "our") governing your access to and use of our website at ideadorbit.com and the digital marketing services we provide. By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or engaging our services, you represent that you are at least 18 years of age, have the legal authority to enter into binding agreements, and agree to these Terms in their entirety. If you are using our services on behalf of an organization, you further represent that you have the authority to bind that organization to these Terms.

2. Services Description

IdeaOrbit provides digital marketing services including but not limited to Google Ads management, Facebook and Meta advertising, search engine optimization (SEO), social media marketing (SMM), email marketing automation, analytics setup, and related consulting services. The specific services, deliverables, timelines, and fees for each engagement are detailed in the Service Agreement or Statement of Work (SOW) executed between IdeaOrbit and the Client.

3. Service Agreements and Onboarding

All client engagements require execution of a separate Service Agreement or Statement of Work that specifies the scope, deliverables, fees, and timeline. These Terms are incorporated by reference into all Service Agreements. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall prevail for the specific engagement.

4. Fees, Payment, and Billing

4.1 Service Fees

Our fees are as outlined in your Service Agreement. Management fees do not include ad spend, which is paid directly by the client to the respective advertising platforms (Google, Meta, etc.). All fees are quoted in USD unless otherwise stated.

4.2 Payment Terms

  • Monthly retainer fees are due on the 1st of each month in advance
  • Invoices not paid within 15 days may incur a late fee of 1.5% per month on the outstanding balance
  • Payment methods accepted include bank transfer, credit card, and UPI (for Indian clients)
  • All fees are non-refundable unless otherwise specified in the Service Agreement

4.3 Price Changes

IdeaOrbit reserves the right to adjust pricing with 30 days' written notice. Your continued engagement after the notice period constitutes acceptance of the new pricing.

5. Client Responsibilities

To enable IdeaOrbit to deliver services effectively, the Client agrees to:

  • Provide timely access to necessary accounts, assets, and information (ad accounts, website, brand guidelines, etc.)
  • Designate an authorized point of contact who can make decisions on the Client's behalf
  • Ensure that all content, products, and services being marketed are legal and compliant with applicable laws
  • Review and provide feedback on deliverables within agreed timeframes
  • Maintain sufficient ad spend budgets in advertising platform accounts
  • Promptly notify IdeaOrbit of any changes to business, products, or marketing objectives
  • Not engage other agencies or freelancers to perform substantially similar services on the same accounts without prior written consent

6. Intellectual Property

6.1 Client Materials

The Client retains all intellectual property rights in materials, content, trademarks, and data provided to IdeaOrbit. The Client grants IdeaOrbit a non-exclusive license to use these materials solely for the purpose of delivering the contracted services.

6.2 IdeaOrbit Deliverables

Upon full payment, IdeaOrbit assigns to the Client ownership of all custom creative assets and content created specifically for the Client under the engagement. This excludes IdeaOrbit's proprietary methodologies, frameworks, templates, and tools, which remain the sole property of IdeaOrbit.

6.3 Website Content

All content on ideadorbit.com, including text, graphics, logos, case studies, and blog posts, is the exclusive property of IdeaOrbit and is protected by copyright law. Reproduction without written permission is prohibited.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, including business strategies, financial information, campaign performance data, and trade secrets. This obligation survives termination of the services for a period of 3 years. Neither party shall use confidential information for any purpose other than fulfilling obligations under the Service Agreement.

8. Results and Performance

IdeaOrbit will use commercially reasonable efforts to achieve the marketing goals agreed upon. However, due to the inherently variable nature of digital marketing, advertising platforms, and search algorithms, IdeaOrbit makes no guarantees regarding specific results, rankings, or return on investment. Advertising platform policies, market conditions, and algorithm changes are outside IdeaOrbit's control and may affect campaign performance.

9. Limitation of Liability

To the maximum extent permitted by applicable law, IdeaOrbit's total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total fees paid by you to IdeaOrbit in the three (3) months preceding the claim. IdeaOrbit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, loss of data, or business interruption, even if advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless IdeaOrbit and its officers, directors, employees, agents, and service providers from any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your misrepresentation of information; (c) your materials or products; (d) your violation of any third-party rights; or (e) violations of applicable law by you.

11. Term and Termination

11.1 Term

Service engagements are month-to-month unless otherwise specified in the Service Agreement. There is no minimum contract period by default.

11.2 Termination by Client

The Client may terminate services with 30 days' written notice. Fees for services rendered during the notice period remain due and payable.

11.3 Termination by IdeaOrbit

IdeaOrbit may terminate services with 30 days' written notice for any reason. IdeaOrbit may terminate immediately for: non-payment of fees, material breach of these Terms, request to engage in unethical or illegal marketing activities, or conduct harmful to IdeaOrbit's reputation.

11.4 Effects of Termination

Upon termination, IdeaOrbit will provide all account access, creative assets, and data belonging to the Client within 14 business days. All outstanding fees become immediately due.

12. Third-Party Platforms

Our services involve use of third-party platforms including Google, Meta, email service providers, and analytics tools. IdeaOrbit is not responsible for changes to these platforms' policies, features, or pricing that may affect service delivery. Client accounts are governed by those platforms' respective terms of service, and the Client is responsible for compliance.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Gurugram, Haryana, India under the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English.

14. General Provisions

  • Entire Agreement: These Terms, together with any Service Agreement, constitute the entire agreement between the parties
  • Severability: If any provision is found unenforceable, the remaining provisions continue in full force
  • Waiver: Failure to enforce any provision does not constitute a waiver of future enforcement
  • Amendments: We may update these Terms with notice. Continued use constitutes acceptance
  • Force Majeure: Neither party shall be liable for delays caused by circumstances beyond reasonable control

15. Contact Information

For questions about these Terms, please contact:

  • Email: legal@ideadorbit.com
  • Address: IdeaOrbit Digital Marketing, Sector 18, Gurugram, Haryana 122015, India
  • Phone: +91 98765 43210

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